The Growing Lost Luggage Problem
These points of failure cause luggage loss and delays. In 2005 the airline industry saw a staggering 23% increase in lost luggage. That equates to nearly 10,000 lost bags each day!
When you relinquish your luggage to the airline agent at the check-in counter, the luggage begins a complicated journey to the belly of your plan. The conveyor system is owned and operated by the airport. Airlines pay terminal fees to cover the cost of baggage handling and the TSA regulates the baggage handling process. Although the airlines are responsible for your luggage, they have little control over the TSAÂ's baggage handling process and therein lies one major point of failure.
Ev...
[ Read Article ]
